Cancellation Policy

If due to any circumstances or personal reasons you have to cancel your yatra, the cancellation request must be sent to us in writing duly signed by the individual yatris seeking cancellation to our registered office – Tirtha Yatra, #425, Sri Maheshwari Complex, 2nd Floor, Between 7th & 8th Cross, Sampige Road, Malleswaram, Bengaluru 560003 or email to us at bookmyyatra@tirthayatra.org.

The following cancellation charges shall be payable by the yatri on cancellation of the yatra:

Cancellation Time	Cancellation Charges
Section 01 – For Weekend Yatras (Sat-Sun) / 1 day Yatras
1. more than 25 working days prior to the date of departure of the yatra	10% of the yatra price
2. 24 to 15 working days prior to the date of departure of the yatra	25% of the yatra price
3. 14 to 7 working days prior to the date of departure of the yatra	50% of the yatra price
4. Less than 7 working days prior to the date of departure of the yatra or ‘no show’ on the day of departure	100% of the yatra price
Section 02 – For Long Yatras and Private Yatras
1. Less than 7 working days prior to the date of departure of the yatra or ‘no show’ on the day of departure	100% of the yatra price
2. 07 to 20 working days prior to the date of departure of the yatra	75% of the yatra price
3. 21 to 45 working days prior to the date of departure of the yatra	50% of the yatra price
4. 46 to 75 working days prior to the date of departure of the yatra	25% of the yatra price
more than 75 working days prior to the date of departure of the yatra	10% of the yatra price

The cancellation shall commence only from the time, the communication has reached the company on working days (Monday to Saturday).

It is a clear understanding between the parties that for the purpose of this clause cancellation can be due to any reason whatsoever including the reason of inability to participate due to any reason including illness, death, court orders, non-availability of documents, etc.

In case of a sudden illness during the tour, if the yatri chooses to discontinue the tour, no part of the yatra amount shall be refunded. In case of third party services like helicopter and flight ticket, the amount refunded by the third party vendor shall be refunded to the Yatri, subject to the cancellation policy of the Third Party vendor.

In case the yatra package amount is inclusive of the flight ticket charges as mentioned in the price inclusion of the quotation email, the cancellation charges as per Tirtha Yatra Cancellation Policy shall be applicable on the land package. The cancellation charges of flight tickets will be based on the cancellation policy of the respective flight company or agency.

As the services to be provided to the yatris are booked several months in advance, cancellation of such services earmarked for a particular departure results in the Company losing money depending upon the time of cancellation to the Supplier. Therefore any cancellation of yatra / services booked by a yatri will attract cancellation charges as specified by the company. If the yatri books a third party product or service such as Flight tickets, the Terms and Conditions and cancellation policy of such third party would be applicable in addition to the Company’s Terms and Conditions. Any cancellation of yatri / services has to be in writing clearly stating the reasons for cancellation.

Tirtha Yatra reserves the right to cancel any yatra prior to the departure due to insufficient number of booking, without assigning any reason and all monies paid by you will be refunded forthwith in Indian Rupees only after deducting the actual expenses incurred by us on your booking like administrative charges and other overheads as applicable from case to case, but no compensation and/or interest are payable. Tirtha Yatra shall not refund any cancellation charges for the flight tickets / train tickets booked by the passengers in such a case.

In view of the life safety and security of the passengers, Tirtha Yatra reserves the right to postpone or cancel any yatra prior to the departure due to sudden natural calamity, natural disaster, pandemic, night curfew, lockdown or partial lockdown in the residence state or in the state of destination, political or religious instablity at the time of the tour and temple closure for maintenance. There shall be no refund payable. Yatris can reschedule the yatra to any other date in future. No compensation / or interest are payable. Tirtha Yatra shall not refund any cancellation charges for the flight tickets / train tickets booked by the passengers in such a case.

There shall be a GST of 5% on the cancellation charges.